Job Ref: AM14612Branch: DoubleTree by Hilton London Angel Kings CrossLocation: DoubleTree by Hilton London Angel Kings CrossSalary/Benefits: Competitive SalaryContract type: PermanentHours: Full TimeShift pattern: 11:00PM - 07:30AMHours per week: 40Posted date: 28/07/2025Closing date: 30/08/2025

Would you like to work for a company that gives you:

£250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

Meals provided whilst on shift
Sales incentives and initiative rewards
Discounted / Free use of leisure facilities – “Hotel specific”
Free Car Parking – “Hotel specific”
Stays in our hotels at discounted prices or
Even free stays in our hotels as one of our rewards & recognition incentives,
Opportunities for your personal development within the Hotel Group Brand Portfolio
Fully funded apprenticeships – T&C’s apply
Annual Holidays entitlements inclusive of Bank Holidays
Opportunity to buy additional holiday entitlements
Pension enrolment

Does the below sound like you?

Passionate and willingness to learn
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Ambitious and hard working
Excellent standards
Good organisational / time management skills.
Resilient, creativity, able multitask and can work under pressure
Work with the company brand standards
Ability to work morning, afternoon/evening, and weekends
Able to deliver exceptional customer experiences all the time
Is the Night Receptionist role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?

Klarent Hospitality are recruiting for a Night Receptionist

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role:

As Night Receptionist, you will provide night-hour reception services for guests to contribute to an overall exceptional experience from check-in through check-out
Complete audits, as required.
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure that both the Night Manager and Night Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
Demonstrate a high level of customer service at all times
Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Assist other departments, as necessary

DoubleTree by Hilton London Angel Kings Cross is just steps from a variety of shops, specialty boutiques, restaurants and bars and is the ideal base from which to explore the city of London. Take a five-minute walk to Angel tube station or a fifteen-minute walk to Kings Cross and St. Pancras rail stations. Our Angel Kings Cross hotel is the perfect location to access London’s high-fashion stores, financial district and business design district. Visit the West End Theatre District and explore Islington’s local theatre scene including Wells Ballet and Theatre. Find unique souvenirs at Camden Market, or tour the Islington Museum. Watch a game at Emirates Stadium, home to Arsenal Football Club.

DoubleTree by Hilton London Angel Kings Cross

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Night Receptionist