As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

Clean guest bedrooms and bathrooms
Vacuum rooms and corridors
Change and replenish bed linen, towels and guest amenities in line with company guidelines
Undertake regular deep cleaning tasks
Restock and maintain the trolley daily
Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so as to create an uninterrupted or impaired stay for the Guest
Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
Be environmentally aware
Dispose of waste accordingly
Manage guest requests in a timely and efficient manner
Comply with hotel security, fire regulations and all health and safety legislation
Carry out lost property procedures
Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Ability to work on their own or in teams
Flexible and reliable

This is a mutli-site role for Doubletree by Hilton London Kensington, Heeton Concept Hotel - Kensington London and Heeton Concept Hotel - Luma Hammersmith; you MUST be able to work at any of these sites on a weekly rotation basis as per the schedule.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Hotel experience
Experience in a similar position

Why you should apply

Service-based annual leave (increasing up to a maximum of 5 extra days)
Employee & Friends/Family discounted rates at Heeton-operated hotels
Referral scheme
Life Assurance, Income Protection and Employee Assistance schemes
Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more
Heeton is an expanding company which offers excellent career, training and development opportunities
Exclusive access to the employee recognition & reward scheme - Heeton Rewards
Fantastic career potential with one of the UK's fast-growing hotel operators
Retention bonus on completion of 3 and 6-month service

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process

Heeton Hospitality UK

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