Job Title: Account Handler

Team: Real Estate

Location: Chelmsford

Salary: Between £24k - £28k

*During you probation period (6 months) you’ll be required to be in the office 5 days a week*

The opportunity:

You will be responsible for handling a portfolio of property claims for both the UK from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.

Key Responsibilities:

Investigating, negotiating and agreeing settlement of claims in a professional manner
Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
Liaising with stakeholders
Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
Ensuring time reporting and billing is compliant with internal standards, processing and systems
Ensuring invoices raised are accurate and timely
Liaising closely with Adjusters where appropriate
Attend client review meetings
Validation, review and approval of contractor quotes

About you - Knowledge and Experience:

Experience in the real estate/commercial property loss adjusting sectors.
Claims handling experience from cradle to grave.
Demonstrating a focus on quality, communication and organisational skills.
Proven capability in negotiation, decision making, and problem-solving skills, coupled with strong stakeholder management.
The ability to develop strong relationships both internally and externally.

Benefits:

Life Assurance (Death in Service) Scheme
Company Private Healthcare Scheme
Pension Scheme
25 days holiday
Employee Assistance Programme
Financial support with relevant qualifications after probation period complete.

Indesure Recruitment

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