A well-established law firm located just a short walk from the beach is currently seeking a Residential Property Assistant to join its busy and friendly team. This position is ideal for a proactive and organised individual who enjoys working in a fast-paced legal environment and is looking to progress their career in residential conveyancing.

The firm is ideally looking to recruit for a full-time role; however, part-time hours will be considered for the right candidate.

Benefits

Annual leave – 4 weeks (20 days) paid annual leave. Entitlement increases after 5 years of continuous service.
Pension Scheme – Automatic enrolment into the company pension scheme in line with statutory requirements.
Staff outings approximately 3 times per year a chance to relax and socialise as a team.

The Residential Property Assistant will support the property team in the smooth progression of files from instruction through to completion. This role offers an excellent opportunity to join a supportive firm that values development and career progression.

Job Description

The Residential Property Assistant supports the fee earner in managing residential conveyancing transactions.

Handles administrative and legal support for sales, purchases, and re-mortgages of leasehold and freehold properties.
The Residential Property Assistant uses initiative and self-management to progress files within their role and responsibility.
Maintains strict confidentiality and professionalism at all times.
Communicates with clients, estate agents, and solicitors in person, over the phone, or via email.
Ensures effective file management and accurate documentation.
Attends to clients, taking instructions and resolving queries promptly and professionally.
Uses case management software to prepare legal correspondence and documents.
Builds and maintains strong relationships with clients and introducers.
Manages workload independently while maintaining quality and productivity standards.
Prepares and dispatches outgoing mail and legal paperwork.
Returns telephone calls within 2 hours or before close of business.
Takes proactive steps to progress files within the limits of the Residential Property Assistant role.
Follows all firm policies, procedures, and compliance requirements.
Ensures excellent client and introducer service at all times.

Key Responsibilities

Link post with the correct client file.
Scan and digitally record all incoming mail.
Log all phone calls and emails on the system.
Verify client identification in line with anti-money laundering procedures.
Return client phone calls within required timeframe.
Produce contract documentation following firm protocols.
Order searches and manage incoming results.
Handle exchange of contracts and related correspondence.
Set up files for completion and manage the completion process.
Manage all post-completion tasks and file closure activities.

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