Client Service Advisor

Bourne Estate Agents • Full-time • Godalming, Surrey, UK • 11m ago

Join our dynamic business and client services team, be part of a fast-paced environment where you will have the opportunity to engage with clients, promote our services, and contribute to the success of our agency based in Godalming potentially moving to Guildford.

We are seeking enthusiastic individuals to join our Client Services Team for our estate agency. The primary focus of this role will be making outbound calls to potential clients, engaging with them to promote properties, ancillary products, and providing exceptional customer service.

**Job Description**

- Make outbound calls to potential clients to promote properties and services offered by the estate agency.

- Engage with clients in a professional and friendly manner to understand their needs and preferences.

- Provide information about properties, schedule viewings, and follow up with clients.

- Maintain accurate records of interactions with clients in the database.

- Collaborate with the sales team to ensure a seamless customer experience.

**Requirements:**

- Excellent communication skills and a pleasant phone manner.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Strong interpersonal skills and a customer-focused approach.

- No prior experience is necessary, but any customer service or sales experience would be a bonus.

- Basic computer skills and familiarity with CRM systems (training will be provided).

**Benefits:**

- Competitive salary and performance-based incentives.

- Training and development opportunities to enhance your skills.

- Opportunity for career growth within the estate agency.

- Supportive and collaborative team environment.

Salary includes Basic and commission. Hours of Work Mon-Fri 8.45am - 6.00pm

If you are looking to kickstart your career in the real estate industry and enjoy engaging with clients over the phone, this role could be the perfect fit for you. Join our team and be part of a rewarding and exciting journey in the estate agency sector.