Property Surveyor

MMP Consultancy • Full-time • Remote (Greater London, Greater London, GB) • £50,369 / year • 3d ago

MMP Consultancy currently have an opportunity for a Property Surveyor to join a housing association based in South West London. This will be a permanent position paying £50,369p/a + Benefits. (Hybrid Working Available).

Are you a skilled and solution-focused surveyor with a passion for diagnosing and resolving complex property issues? Do you thrive in a fast-paced environment where your expertise improves lives and protects vital housing assets?

We're on the lookout for an experienced Property Surveyor to play a key role in a dynamic Property Directorate. This is your opportunity to take ownership of challenging repairs, structural issues, and major defects-delivering real results for our residents while balancing quality, compliance, and value for money.

In this pivotal role, you'll lead the investigation and resolution of non-routine repairs, disrepair claims, damp and mould issues, and ad hoc planned replacements. You'll bring a proactive and resident-focused mindset, working collaboratively across departments to ensure every home is safe, secure, and well-maintained.

What You'll Be Doing

Be the go-to expert across the Property Directorate for diagnosing and resolving complex building faults.
Independently manage a varied caseload including damp and mould, insurance works, disrepair claims, and more significant or specialist repairs.
Lead on the accurate diagnosis of building issues, applying your strong knowledge of damp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards.
Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works.
Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight.
Review and advise on home improvement requests with a focus on safeguarding our housing stock.
Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience.

Job Purpose:

Supports the overall Property directorate and other departments in the diagnosis and management of works
Manages own workload to diagnose and manage property defects, disrepair and complicated or larger pieces of work including ad hoc planned replacements and day to day repairs
Lead on the diagnostics of building issues as part of our professional repairs service.
Provide building pathology support across the entire Property Team.
Deal with all aspects of building maintenance and defects including post inspection and managing follow on work;
Contribute with the development of works and provide technical support/advice.
Contribute, as a member of the Property Team, to corporate objectives and continual business improvement.

Review and monitoring of Damp & Mould cases ensuring processes are followed with regards to report writing and managing cases through our case handling system in a timely manner to ensure the system is a true reflection of the case status
Have a clear understanding of how to diagnose Damp & Mould and Awaabs Law and be able to accurately diagnose and report on findings and action required.
Review Home Improvement requests always safeguarding the assets of Metropolitan Thames Valley HA.
Assist when there are works affecting party wall or work requests from leaseholders.
Working to deliver our requirements within our responsibilities under tenure type agreements, policies and legal definitions - e.g General needs, Shared ownership and Leaseholders all have different requirements and MTVH may have different obligations. This would also include managing agents.
Assist the team in all technical aspects of building design and defects.
Make decisions regarding recommendation of work to the Planned team or to carry out ad hoc replacements.
Feed-back on defective components to ensure design changes for future programs.
Liaise with the Voids team to inspect and agree specifications of work in accordance with the MTVH Lettings Standards
Assist with decisions, inspection and determinations around adaptation requests from customers and leaseholders.

Main Accountabilities:

Provide strong commitment to the team to ensure people are effective in their roles, supported and motivated.
Appraising buildings to improve their performance and ensure standards are met.
Ensure all cases of Damp & Mould are inspected, diagnosed, recorded and managed in the timescales expected
Be aware and manage work in line with MTVH policies.
Keep abreast of all regulation changes by reading appropriate industry updates.
Carry out the full range of requirements such as pre, post and during work inspections.
Request training as required to widen knowledge and awareness.
Manage leaseholder and third party enquiries.
Investigate complaints and serious incidents ensuring the relevant systems are updated within target dates.
Consider any budget implications in order to ensure spend is allocated appropriately to the correct budget to mitigate risk of overspend and recovery via a Section 20 process.
Work alongside Property colleagues to contribute to the development of learning framework to build capability of front line colleagues in relation to property diagnosis and management of repairs.
Work alongside Development and Housing Management colleagues to promote a joined-up approach as one Metropolitan Thames Valley.
Comply with Health and Safety legislation in all operations. Ensure that MTVH's Insurer's recommendations for safety receive prompt attention. Keep records as necessary for future reference by Health and Safety and Audit.

Title: Property Surveyor

Salary: £50,369/a + Benefits

Location: Clapham, South West London

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