Front Office Agent - New Hotel Opening

Sir Hotels • Full-time • London, GB • 1w ago

Job Description

💰 Salary: £28,200 per annum

📍 Location: Sir Devonshire Square, City of London

🕒 Working Hours: 42 hours per week. 4 days on/ 4 days off

Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods.

We are now looking for a Front Office Agent who brings warm customer service and a can-do attitude to create seamless and memorable guest stays.

What You Can Look Forward To

🟠 Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and flex day)

🟢 Mind & body perks – Free fitness classes and a supportive environment

🟡 Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across our hotels

🔵 Feel-good moments – Paid volunteer day and regular team socials

🔴 Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe

Your Role as Front Office Agent

Welcome guests with a warm smile and ensure they feel at home from arrival to departure
Keep things running smoothly at the front desk, from check-ins and check-outs to taking payments
Be the go-to person for local recommendations and guest requests, creating little moments of delight
Take ownership of bookings and guest communication across platforms like Booking.com and Expedia
Work closely with the team to keep things clear and under control – even when it gets busy

What We Are Looking For

Experience in a front-facing role within hospitality or a similar guest-centric environment
A friendly, professional communicator with solid spoken and written English
Confidence using booking and front office systems such as Opera is a plus
Someone who is organised, reliable, and takes pride in the details
Flexible availability to work mornings, evenings, weekends, and holidays

Not sure if your experience ticks every box? That is okay. If this role excites you and you are eager to learn, we would love to hear from you.

Our Hiring Journey

Quick 15-minute call with People & Culture
Meet our Front Office Manager
If it feels like the right match, we will send you an offer

Ready to Help Us Create Unforgettable Stays the Sircle Way?

Apply now and join us in making everyday service feel extraordinary.

We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at pc-uk@sirclecollection.com – we are here to help.

Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.

Sir Hotels

Sir Hotels is a boutique hotel collection founded in Amsterdam in 2013 with Sir Albert. The collection has continued to grow with a second property in Amsterdam and further openings in Berlin, Barcelona and Prague. Sir Hotels caters to those who are looking for authentic stories and distinctive locations. Each hotel has stunning interior design, exceptional restaurants and bars and specialises in providing guests unique experiences on and off property.

sirhotels.com | @sirhotels