Senior Business Support Officer

Reigate & Banstead Borough Council • Full-time • Remote (Redhill, England, GB) • £30,009 - £32,049 / year • 2w ago

Full_Employment_Pack_Senior_BSO

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

Senior Business Support Officer
Location of work: Town Hall and Earlswood Depot
Salary: £30,009 – £32,049
Basis: Permanent / Full time

About the Role
We are looking for a Senior Business Support Officer to take on the day to day management of our Environmental Health & Licensing’s Business Support (Administration) Team. Alongside a range of administrative duties, this role will involve line management and operational oversight of the busy team of five administrators.

Typical duties will include: responding to requests from members of the public, customers, staff and Councillors, managing the departmental phone lines, processing and issuing of licence applications, environmental protection nuisance complaints, health and safety and food safety, alongside the various duties that come with leading and managing the team.

About the Person
The successful candidate will be able to demonstrate:

• Previous office administration experience;
• Previous experience of managing people;
• Confidence in face to face, telephone and written communications;
• Excellent organisational, problem solving and innovative skills;
• Excellent interpersonal and team working skills;
• An ability to multi task and be comfortable dipping in and out of different tasks as required;
• Experience in drafting and revising policies and technical working procedures;
• Advantageous to have a familiarity with raising, approving and checking financial information (Purchase Orders).
• Excellent IT skills and an aptitude for picking up bespoke software programmes. Good knowledge of Microsoft products like Outlook, Word and Excel is essential; and,
• Strong attention to detail.

Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.

We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.

Additional Information
For an informal discussion about the role, please call Recruiting Manager Justin Haves Environmental Protection & Business Support Team Leader on 01737 276408.

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.

Closing date: 26th August 2025
Interview date: 8th September 2025

Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.