Temporary Lettings Officer WCR 2
Description
We are seeking a dedicated and enthusiastic Temporary Lettings Officer WCR 2 to join our dynamic team. This role is crucial for supporting the management and coordination of our lettings processes, ensuring a seamless experience for our clients and stakeholders. As a Temporary Lettings Officer, you will be responsible for implementing effective strategies to enhance our lettings services, foster positive relationships with tenants, landlords, and colleagues alike, and contribute to the overall success of our organisation. This position offers a unique opportunity to gain valuable experience in property management within a supportive environment. The ideal candidate will bring a proactive approach, excellent communication skills, and a strong understanding of the lettings market. You will collaborate with various departments to ensure compliance with regulations and best practices while striving to exceed customer expectations. As this is a temporary position, we are looking for someone who is adaptable and ready to hit the ground running. Your contributions will be significant in helping us maintain a high standard of service and satisfaction for our residents.
Responsibilities
Manage the lettings process for residential properties, ensuring timely and efficient handling of inquiries and applications.
Conduct property viewings and provide prospective tenants with detailed information regarding properties and community.
Screen and assess tenant applications, including conducting background checks and verifying references to ensure suitability.
Maintain accurate and up-to-date records of all lettings and related activities within the management system.
Participate in the development and implementation of marketing strategies to attract potential tenants.
Respond promptly to tenant queries and concerns, providing excellent customer service to resolve issues.
Collaborate with other teams to ensure compliance with housing regulations, health and safety standards, and company policies.
Requirements
Proven experience in property management or lettings, preferably in a temporary or contract role.
Strong knowledge of relevant housing laws, regulations, and best practices in property lettings.
Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
Proficient in using property management software and Microsoft Office Suite.
Organizational skills with the ability to manage multiple tasks and deadlines effectively.
A customer-focused mindset, demonstrating a commitment to providing high-quality service.
Ability to work independently as well as part of a team, adapting to changing priorities and environments.
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £12.89
Location: Westminster, South West London
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK
